Frequently Asked Questions

Care instructions

We want your purchase to last beyond your big day so we've designed items that not only look good, but are built to last as well. To ensure longevity of your items, we recommend you turn your garment inside out, wash on cold & on the delicate cycle. Items can tumble dry low. Please do not iron directly on personalization and do not dry clean.

Custom and personalized orders

Almost all listings offer customization options allowing customers to create pieces tailored to their preferences. From font options, to text color choices, to custom text input, we are happy to help customers design their one of kind orders. If you want a font you don't see or need to match a color scheme, please contact us for additional customization options!

International orders

In certain circumstances out of our control, some international packages will be subject to additional customs duties and fees. We have no way of predicting the occurrence of these incurred costs. International buyers are completely responsible for any customs and import taxes, duties, or fees that may apply. We do not claim responsibility for these charges nor will refund them in the case that they occur. Customs clearance may cause delivery delays, please keep this in mind when calculating your delivery time-frame after ordering.

Sizing details

Size charts and fabric content details are provided on our listings. Our customer assistance team is happy to help if you need assistance choosing your size.

Returns, exchanges, & cancellations

We do not accept returns, exchanges, cancellations or refunds. Please contact us asap if there is an issue with your order.

Processing and shipping

Production time varies by product. See best estimated arrival date on each listing. Message us if you need your items by a certain date and we will do our best to accomodate you!

USPS is experiencing significant shipping delays that are out of our control. Expected delivery times are as follows: Standard mail = up to 7 business days, Priority Mail = 2-3 business days, Express = 1-2 business days. We encourage you to keep these timeframes in mind when ordering.